93k's Privacy Policy — Your data is our responsibility

93k (www.93k.vin) is an internationally licensed online betting and gaming platform. This Privacy Policy explains how we collect, use, and protect your personal information.

By using the 93k website, creating an account, or accessing any of our services, you automatically consent to this Privacy Policy. Please read it carefully.

This policy is part of our Terms and Conditions and Responsible gaming policyapplies jointly. Together, these three documents form the complete legal framework between 93k and its users.

93k only collects information that is genuinely needed to provide services, manage accounts, verify identity, and meet legal obligations. The types of data collected are listed below:

How data is collected:

• Directly: Via the registration form, KYC uploads, and support chat.
• Automatically: Via cookies, log files, and web beacons.
• From third parties: From payment processors and fraud prevention services.

Once your information is collected, 93k uses it only for specific, legitimate purposes. We never use your data for unauthorized or unrelated activities.

• Account management: Completing the registration process, securing login access, and verifying your account.
• Service Delivery: Operating betting, casino, and gaming services and delivering a personalized experience.
• Transaction Processing: Processing deposits and withdrawals quickly and securely.
• Customer support: Responding to your questions, complaints, and requests.
• Security: Preventing fraud, money laundering, and account hacking.
• Responsible gaming: Identifying signs of problem gambling and providing the necessary support.
• Legal compliance: Meeting licensing authority requirements and legal obligations.
• Service Improvement: Analyzing user experience to improve the platform.

93k does not sell your personal information to third parties. However, in limited circumstances, certain information may be shared with specific parties. These are clearly outlined below:

• Payment Processor: Only the information necessary to process transactions is shared with Mobile Banking, Nagad, Rocket, and banks.
• KYC service provider: Limited information may be shared with trusted third parties for identity verification purposes.
• Law enforcement agencies: Information may be disclosed to authorities when required by court order or legal obligation.
• Licensing Authority: Necessary information is shared with regulatory bodies to comply with the rules of our gaming license.
• Technology Partners: Cloud storage and security service providers work with encrypted data.

Cookies are small text files stored in your browser. 93k uses cookies to keep your session active, remember your preferences, and improve site functionality.

Types of cookies we use:

• Essential cookies: Essential for login sessions and security. The site cannot function properly without these.
• Functional cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Used to understand site usage patterns. This data is fully anonymized.
• Security cookies: Used to prevent fraud and unauthorized access.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

93k uses industry-leading technology to keep your data secure. Our protection measures are multi-layered and continuously upgraded.

• 256-bit SSL/TLS Encryption: Active across all pages of the site.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Preventing unauthorized access at the server level.
• Regular security audits: Periodic audits conducted by an independent team of experts.
• Encrypted database: All personal information is stored in encrypted form.
• Access Control: Only authorized personnel may access specific data.

You have the following legal rights over your personal information. 93k respects these rights and is obligated to fulfill them in a timely manner.

• Right to access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Data portability: You can request an export of your data in a standard, portable format.
• Right to object: You may object to your data being used for specific purposes.
• Right to Withdraw Consent: You may withdraw consent for optional data processing at any time.

To exercise this right, please contact our support team. We aim to respond within 30 business days. Please note that some data may not be deletable due to legal obligations.

93k does not retain your information longer than necessary. However, certain data must be kept for a specified period to comply with legal obligations.

Once the retention period ends, data is securely deleted or anonymized.

93k is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age is verified at the time of registration, and users under 18 are not permitted to create an account.
• If it is found that data has been collected from a minor, that information will be deleted immediately.
• If a parent or guardian believes their child has created an account, please contact support immediately.

93k reserves the right to update this Privacy Policy, in part or in full, at any time. When changes are made, we follow the process outlined below:

• A notice will be sent to your registered email or via SMS before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Any revised policy takes effect from the date it is published.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team will process your request in a timely manner.

• Email: [email protected]
• Live Chat: Live support is available on-site 24/7.
• Response time: An initial response is typically provided within 72 hours.