93k's Terms and Conditions – Know before you use our services

93k (also referred to as "we", "us", or "the platform") is an internationally licensed online betting and gaming platform. This Terms and Conditions document sets out the rules governing the use of the 93k website and its associated services.

By registering, logging in, or using any service on 93k, you are deemed to have agreed to every provision of these Terms and Conditions. Please read the full document carefully before using the platform.

In addition to these Terms and Conditions, our Privacy Policy and Responsible Gaming Policyalso apply. Together, these documents form a legal agreement between 93k and the user.

To open an account with 93k, you must provide accurate and truthful information. Accounts created with false information may be suspended and any funds held may be forfeited at any time.

Account Registration Rules:

• Per individual's name One account only Approved.
• Opening multiple accounts from the same device or IP address is prohibited.
• The mobile number and email address provided at registration must be your own.
• Keeping your account password confidential is your responsibility.
• A copy of your National ID or passport may be required for KYC verification.
• Withdrawals may be restricted until verification is complete.

You are solely responsible for keeping your account secure. If you notice any unauthorized activity on your account, contact our support team immediately.

To use 93k's services, you must meet the eligibility requirements listed below. If these requirements are not met, 93k reserves the right to close your account at any time.

• You must 18 years or older years of age.
• Online gaming must be legal in your country of residence.
• You must be mentally competent and responsible for your own decisions.
• Anyone previously banned permanently from 93k cannot register a new account.
• If you have self-excluded, you will not be able to log in until the exclusion period has ended.

We may request a national ID, birth certificate, or passport at any time for age verification purposes. 93k reserves the right to withhold withdrawals until verification is complete.

93k currently supports deposits via Mobile Banking, Nagad, Rocket, and major banks. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Terms & Conditions:

• Minimum Deposit Amount BDT 200।
• Funds deposited must belong solely to the registered account holder.
• The use of third-party payment methods is strictly prohibited.
• Deposits are generally credited to your account instantly.
• If a deposit is delayed for any reason, contact the support team with your transaction ID.
• 93k reserves the right to return deposits or investigate accounts if money laundering is suspected.

93k is committed to paying out winnings promptly. However, withdrawals are subject to specific conditions that all users must comply with.

• Minimum Withdrawal Amount BDT 500।
• KYC verification must be completed before making a withdrawal.
• For Mobile Banking and Nagad, processing typically takes 5–30 minutes payout is processed.
• Maximum via bank transfer 1–3 business days may be required.
• The account used for withdrawals must be the same as the one used for deposits.
• A maximum daily withdrawal limit may apply — contact support for details.
• Wagering requirements must be met before bonus funds can be withdrawn.

93k regularly offers welcome bonuses, reload offers, cashback, and VIP points. Each bonus has its own terms, which are clearly stated alongside the offer.

General Bonus Terms:

• The welcome bonus is available to each user Once only will receive.
• To withdraw bonus funds, you must meet the specified wagering requirements (typically 10–30x).
• Bonuses are generally valid for 7–30 days — any unused bonus will expire at the end of this period.
• Multiple bonuses cannot be active simultaneously unless otherwise specified.
• Opening multiple accounts to exploit bonus offers is strictly prohibited.
• 93k reserves the right to modify, suspend, or cancel the bonus program at any time.

93k offers a wide range of betting markets, including cricket, football, tennis, and e-sports. All betting activity is governed by the rules below.

• Once a bet is confirmed, it cannot be cancelled unless the match or event is called off.
• If a match is abandoned before the scheduled time, the outcome of affected bets will be determined in accordance with 93k's own rules.
• 93k reserves the right to change odds. The odds displayed at the time a bet is placed are final.
• 93k reserves the right to void any bet displayed with incorrect odds due to a system or technical error.
• 93k is not liable for any issues caused by internet delays during live betting.
• Each bet has a maximum stake limit, which may vary by market.

The following activities are strictly prohibited. If detected, the account will be immediately closed and deposited funds may be forfeited.

• Multiple accounts: A single user holding multiple accounts.
• Bonus Abuse: Using multiple accounts or false information to take advantage of bonuses.
• Money Laundering: Using the platform for money laundering purposes.
• Stolen payment methods: Using another person's or stolen card or mobile banking account.
• Software Hacking: Attempting to manipulate the platform using bots, scripts, or hacking tools.
• Match Fixing: Placing a bet with prior knowledge of the outcome.
• Underage access: Allowing anyone under 18 to play using another person's account.

Protecting your personal information is a priority at 93k. We are fully transparent about how your data is collected, stored, and used.

• All Information 256-bit SSL Encryption secured by.
• Your information is never sold to third parties.
• Information may be shared with authorities only when required by legal obligation.
• Payment information is never shared with any third party.
• You may request to update or delete your information at any time.

For further information, please visit our Privacy Policy read.

93k believes gaming is purely for entertainment. We help our users build healthy gaming habits.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You have the option to take a break from the platform for a set period of time.
• Reality Check: You can set reminders to track how long you have been gaming at regular intervals.
• Account cooling-off: Your account can be temporarily suspended for anywhere between 24 hours and 6 weeks.
• If you feel that gaming is getting out of your control, contact support immediately.

For more details, visit our Responsible Gaming visit the page.

93k may suspend or permanently close an account without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Registering with false or incomplete information.
• Bonus abuse or operating multiple accounts.
• Suspicious or fraudulent transactions.
• Where closure is required for legal or regulatory reasons.

You may close your account at any time. Any eligible balance in your account will be returned, but any bonus balance will be forfeited.

If you have a complaint or dispute, we want to resolve it promptly and fairly. Please follow the steps below to submit a complaint:

1. Step One: Contact our support team directly via 24/7 live chat.
2. Step Two: If the issue remains unresolved, please send a detailed complaint via email.
3. Step Three: Complaints submitted by email will receive an initial response within 72 hours.
4. Final Step: Complex matters will be reviewed at the senior management level.

93k's decision shall be final in resolving all disputes, unless intervention by an international licensing authority is required.

93k reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• A notice will be sent to your registered email or by SMS before any significant changes take effect.
• Updated terms and conditions take effect from the date they are published.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• You have the option to close your account if you do not agree to the updated terms.